Top 5 Things to Consider Before Hiring an HOA Management Company

April 22, 2022

An HOA management company can quickly help your association meet its annual goals and rise to the top of exclusive communities in your area.

Selecting a management company that’s the right fit for your HOA isn’t as easy as selecting the first local listing on Google. There are many qualities to weigh out before determining whether a management team is capable of pushing you towards success.

Here are some examples of what you must consider when choosing the best HOA management company for your association.

Your Association’s Actual Needs Vs Their Services

Take a moment to look around your HOA and discover what your actual needs are. Do you have a lot of unfinished or unplanned projects? Are your owners constantly falling behind on their dues? Do you need help with your community’s budget?

Uncovering your community’s needs and comparing them to the services an association management team offers can quickly help you narrow down a shortlist of prospective management companies to help you get your association back in shape.

Most Common HOA Management Services

Vendor contract renewals
Project management
Maintenance
Financial services
Legal services
Community outreach

An HOA Management Team’s Communication Skills

Pay attention to your prospective management team and how they communicate with you during the initial interview process. Goodwinlent communication skills are a must because your management team will be the face of your organization and be in constant communication with owners regarding dues payments, rules violations, and general questions about the direction your association takes.

With great communication on your side, your HOA board members can focus on the major decisions that shape the long-term success of your private community.

They Share Your Community Values

Your community’s culture and values matter for the happiness and comfort of your owners. So, when selecting a management team to work with side-by-side, remember that their mission and values must align with yours in order to avoid conflicting situations and put your community on the fast track to eutopia.

Customer Service Must Be a Priority

Yes, it’s important to pay attention to the price a management team offers you. However, what’s even more important is finding a team that prioritizes their customer service towards your community over the amount of money they collect from your Board every month.

Before you judge a company based on its fees, make sure to examine what they offer separately, and remember, you can never put a price on your community’s happiness.

When looking for top customer service, be on the lookout for:

Full insurance that protects your community from liability
Flexible contracts
Experienced HOA managers with excellent reviews to boot
Availability to answer calls and respond to owner maintenance requests

They can Handle the Financials of Your Association

Although your Board may have fiscally savvy leaders, the financials of an association run deep and can easily become complex.

From keeping track of current and late dues payments to planning out an entire year’s worth of a budget, your Board will need a financial expert on its side.

A team with an experience like Goodwin & Company has developed professional relationships with some of the best accountants in the industry and can ensure you have the financial help you need when you need it.

Goodwin & Company is Ready to Exceed Your Expectations

If your association needs help behind the scenes, it’s time to reach out to Goodwin & Company. We are a team of professional HOA managers with decades of experience on our resume and are confident that we have the expertise to make your association the best in your local area.